FAQ's

HOW LONG ARE YOUR TERMS?

Faithson Solutions plans are renewed on a yearly basis in most cases.

DO YOU OFFER DISCOUNTS?

No, our pricing is designed to help Churches and other non-profits. You can compare our services and prices to other providers, we won't be beat. :)

DO I NEED ANOTHER WEB HOST?

No. All plans include our fully-managed cloud hosting, ensuring your website remains available at all times.

HOW DO I SIGN UP?

Fill out a basic inquiry form telling us your need and our VP of client relations will personally reach out to you within one business day to answer all your questions.

CAN I SWITCH PLANS?

Yes, at any time, contact us and let us know how to better serve you. When upgrading or downgrading your website plan, you will receive either a pro-rated charge or refund, depending on the cost of your new plan.

WHAT IS MEANT BY UNLIMITED?

Unlimited Storage and Bandwidth. Certain packages do not have resource limits for normal usage. However, sites cannot exist for the sole purpose of file sharing.

DO YOU SELL DOMAINS?

Yes. You can purchase multiple domains and we will connect them to your account. Starting at $27 a year. If you chose to terminate your service with Faithson we will sell back your domain for a $100 transfer fee.

HOW DO I PAY FOR YOUR SERVICES

We accept all major credit cards and ACH . Services will be billed annually. 

CONTENT OWNERSHIP

Any elements of text, graphics, photos, contents, trademarks, or other artwork furnished to Faithson Solutions for inclusion in website are owned by Faithson Solutions. Faithson Solutions assumes their clients have permission from the rightful owner to use any images or design elements that are provided for inclusion in the website, and will hold harmless, protect, and defend Faithson Solutions from any claim or suit arising from the use of such elements. Likewise, any content created by Faithson and their agents belong solely to Faithson.

OUR MARKETING TOOLS

Faithson Solutions retains the right to display graphics and other Web content elements as examples of their work in their portfolio and as content features in other projects. Faithson Solutions also retains the right to place a photo or text link on the bottom of every page.

LAWSUITS

All of our clients agree that for purposes of venue, all of our services are provided in Grayson County, Texas and any dispute will be litigated or arbitrated in Grayson County, Texas. All Clients will hold harmless, protect, and defend Faithson Solutions from any claim or suit arising from their Church or business online marketing. 

HAVE MORE QUESTIONS?

Our support team is available 24/7 and usually responds in well under an hour.